List of Airlines in Grouping order:
oneworld®
American Airlines
British Airways
Cathay Dragon
Cathay Pacific
Finnair
Iberia
Japan Airlines
Jetstar
LATAM Airlines
Malaysia Airlines
Qantas
Qantaslink
Qatar Airways
Rossiya Airlines
Royal Jordanian Airlines
S7 (Siberia)
Sri Lanka Airways
Star Alliance®
Adria (closed Sept 2019)
Aegean
Air Canada
Air India
Air New Zealand
ANA (All Nippon Airlines-Japan)
Asiana (South Korea)
Austrian
Avianca (Colombia)
Brussels Air
Copa Air (Panama, Colombia)
Croatia Air
EgyptAir
Ethiopian
EVA Air (Taiwan)
LOT (Polish Airlines)
Lufthansa
Scandinavian Air (SAS)
Scoot
Shenzhen Air
Singapore Airlines
South African
Swiss Air
TAP (Portugal)
Thai Airlines
Turkish Air
United Airlines
SkyTeam®
Aeroflot
Aerolineas Argentina
AeroMexico
Air Europa
Air France
China Airlines (Taiwan)
China Eastern
China Southern
CSA Czech Airlines
Delta Airlines
Garuda Indonesia
ITA Airways – (Ex Alitalia)
Kenya Airlines
KLM-Royal Dutch Airlines
Korean Air
MEA Airlines (Lebanon)
Saudia Airlines
Tarom (Romania)
Vietnam Airlines
Virgin Atlantic
Xiamen Air
Non-Aligned
Jet Airways India (closed April 2019)
Aer Lingus
Air Mauritius
Air Niugini (PNG)
Air North (Australia)
Air Serbia (Etihad Partner)
Air Seychelles (Etihad Partner)
Air Vanuatu
Alaska Airlines
Cyprus Airways
EasyJet (Emirates Partner)
El Al Israeli Airlines
Emirates
Etihad Airways
Fiji Air
Fly Dubai (Emirates Partner)
GOL Linhas Aereas (Emirates Partner)
Gulf Air
Hong Kong Air
Iranair
Jet Blue (Emirates Partner)
Jet2.com
Kuwait Airlines
Norwegian Air Shuttle
Pegasus Airlines (Turkey)
PIA (Pakistan)
Royal Air Maroc
Royal Brunei Airlines
Ryanair
TUI Travel
US Airlines/American
Virgin Australia (Virgin Atlantic Partner)
Vueling
Westjet
Wizz Air
Grouping – oneworld
American Airlines
Correct as of 1st July 2021
Grouping – oneworld
Summary – No medical clearance required, but cabin sockets not always available – contact airline 48+ hours before flight. CPAP on cabin power may need discussion, batteries demanded.
CPAP Carriage – as hand baggage
Medical Clearance – No
MEDIF Link – No
In-Seat Power – Some classes, some aircraft
Battery Power – No specific battery duration required
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.americanairlines.co.uk
https://www.aa.com/i18n/travel-info/special-assistance/special-assistance.jsp
https://www.aa.com/i18n/travelInformation/specialAssistance/oxygen.jsp
https://www.aa.com/i18n/travel-info/experience/planes/planes.jsp
British Airways
– Correct as of 1st July 2021
Grouping – oneworld
Summary – No medical clearance required, but cabin sockets not always available – contact airline 48+ hours before flight.
CPAP Carriage – as hand baggage
Medical Clearance – No
MEDIF Link – No
In-Seat Power – Some classes, some aircraft
Battery Power – No specific battery duration required
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.britishairways.com/en-gb/home#/
https://www.britishairways.com/en-gb/information/travel-assistance/medical-conditions-and-pregnancy
https://www.britishairways.com/cms/global/pdfs/In-Seat-Power-Quick-Guide.pdf
Cathay Dragon
Correct as of 1st July 2021
Grouping – oneworld
Summary – No medical clearance required, but cabin sockets not always available – contact airline 48+ hours before flight. With a Lithium battery-driven CPAP, a battery up to 160Wh can be used, and spares carried in cabin luggage.
CPAP Carriage – as hand baggage
Medical Clearance – No
MEDIF Link – No
In-Seat Power – Some classes, some aircraft
Battery Power – no specific battery duration required
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.cathaypacific.com/cx/en_GB.html
https://www.cathaypacific.com/cx/en_GB/travel-information/help-for-passengers/medical-assistance/medical-devices.html
Cathay Pacific
Correct as of 1st July 2021
Grouping – oneworld
Summary – No medical clearance required, but cabin sockets not always available – contact airline 48+ hours before flight. With a Lithium battery-driven CPAP, a battery up to 160Wh can be used, and spares carried in cabin luggage.
CPAP Carriage – as hand baggage
Medical Clearance – No
MEDIF Link – No
In-Seat Power – Some classes, some aircraft
Battery Power – no specific battery duration required
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.cathaypacific.com/cx/en_GB.html
https://www.cathaypacific.com/cx/en_GB/travel-information/help-for-passengers/medical-assistance/medical-devices.html
Finnair
Correct as of 1st July 2021
Grouping – oneworld
Summary – Medical form must be completed, and cabin sockets may not be available; contact airline 72+ hours before flight.
CPAP Carriage – as hand baggage
Medical Clearance – Yes
MEDIF Link – https://www.finnair.com/int/gb/customer-care/disabled-passengers-form
In-Seat Power – Some classes, some aircraft
Battery Power – No specific battery duration required
Contact Airline – 72+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.finnair.com/gb/gb/
https://www.finnair.com/int/gb/information-services/before-the-flight/special-services-health/medical-conditions
Iberia
Correct as of 1st July 2021
Grouping – oneworld
Summary – Contact airline (Medical Dept., Serviberia) 48+ hours before flight. No MEDIF form required.
CPAP Carriage – as hand baggage
Medical Clearance – None required
MEDIF Link – N/A
In-Seat Power – No
Battery Power – No specific battery duration required
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
http://www.iberia.com/
http://www.iberia.com/gb/faqs/special-needs/#anclaDispositivos_respiratorios
Japan Airlines
Correct as of 1st July 2021
Grouping – oneworld
Summary – No medical clearance required, but cabin sockets not always available – contact airline 48+ hours before flight. When using a battery powered CPAP, please contact us in advance and inform us of the name and the type of battery used. The customer is required to bring batteries to last the 1.5 times the total schedule flight time. The size and type of battery will be in line with the onboard safety standard.
CPAP Carriage – as hand baggage
Medical Clearance – No
MEDIF Link – No
In-Seat Power – Some classes, some aircraft
Battery Power – Battery duration 150% of expected journey time
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
http://www.uk.jal.co.jp/ukl/en/?country=uk
http://www.jal.co.jp/en/jalpri/faq/a4.html
Jetstar
Correct as of 1st July 2021
Grouping – oneworld
Summary – Depends on seat class – needs a Travel Clearance form, contact airline 48+ hours before flight.
CPAP Carriage – as hand baggage
Medical Clearance – Yes
MEDIF Link – Travel Clearance form from website
In-Seat Power – Some classes, some aircraft
Battery Power – No specific battery duration required
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.jetstar.com/au/en/home
http://www.jetstar.com/au/en/planning-and-booking/in-flight-health
LATAM Airlines
Correct as of 1st July 2021
Grouping – oneworld
Summary – No medical clearance required, but cabin sockets not always available – contact airline Help Desk 48+ hours before flight.
CPAP Carriage – as hand baggage
Medical Clearance – No
MEDIF Link – No
In-Seat Power – Some classes, some aircraft
Battery Power – No specific limit on battery duration required
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.latam.com/en_uk/
https://www.latam.com/en_uk/travel-information/special-assistance/medical-devices/
https://helpdesk.latam.com/hc/en-us
Malaysia Airlines
Correct as of 1st July 2021
Grouping – oneworld
Summary – Needs 150% battery capacity compared to flight time and a MEDIF form, contact airline 5 working days before flight.
CPAP Carriage – Free as hand baggage
Medical Clearance – Yes
MEDIF Link – https://www.malaysiaairlines.com/content/dam/mas/pdf/MEDIF_Forms.pdf
In-Seat Power – No
Battery Power – Battery duration of 150% of expected flight duration required
Contact Airline – 5 working days before flight
Special Assistance no. –
Airline Web Links –
https://www.malaysiaairlines.com/uk/en.html
https://www.malaysiaairlines.com/uk/en/plan-your-trip/health-medical.html
Qantas
Correct as of 1st July 2021
Grouping – oneworld
Summary – Depends on seat class – needs a CPAP Travel Clearance Form, contact airline 48+ hours before flight.
CPAP Carriage – as hand baggage
Medical Clearance – No
MEDIF Link – http://www.qantas.com.au/infodetail/flying/beforeYouTravel/cpap-travel-clearance-form.pdf?adobe_mc=MCMID%3D54719819234035174003071542012094670243%7CMCORGID%3D11B20CF953F3626B0A490D44%2540AdobeOrg%7CTS%3D1530029849
In-Seat Power – Some classes, some aircraft
Battery Power – No specific battery duration required
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.qantas.com/gb/en.html
http://www.qantas.com/travel/airlines/medical-equipment-and-medications/global/en
Qantaslink
Correct as of 1st July 2021
Grouping – oneworld
Summary – Depends on seat class – needs a CPAP Travel Clearance Form, contact airline 48+ hours before flight.
CPAP Carriage – as hand baggage
Medical Clearance – Needs a CPAP Travel Clearance Form
MEDIF Link – http://www.qantas.com.au/infodetail/flying/beforeYouTravel/cpap-travel-clearance-form.pdf?adobe_mc=MCMID%3D54719819234035174003071542012094670243%7CMCORGID%3D11B20CF953F3626B0A490D44%2540AdobeOrg%7CTS%3D1530029849
In-Seat Power – Some classes, some aircraft
Battery Power – No special battery duration requirement
Contact Airline – 48+ hours before flight
Special Assistance no. –
Airline Web Links –
http://www.qantas.com/travel/airlines/qantaslink/global/en
http://www.qantas.com/travel/airlines/medical-equipment-and-medications/global/en
Qatar Airways
Correct as of 1st July 2021
Grouping – oneworld
Summary – Depends on aircraft type – has in-seat power in Business and Economy sections for PEDs (including “Assistive medical devices”}; no medical form required for CPAP, but contact airline 48+ hours before flight.
CPAP Carriage – as hand baggage
Medical Clearance – No
MEDIF Link – No
In-Seat Power – Some aircraft, some classes
Battery Power – No specific battery duration required
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.qatarairways.com/en/homepage.html
https://www.qatarairways.com/content/dam/documents/mobility-and-medical/australia-disability-access-facilitation-plan-for-qatar-airways_21Nov13.pdf
https://qatarairways.zendesk.com/hc/en-us/articles/206465528-Which-PEDs-are-allowed-to-be-used-on-Qatar-Airways-flights-
Rossiya Airlines
Correct as of 1st July 2021
Grouping – oneworld
Summary – POCs are allowed with 72+hours prior notice, so CPAP on battery should be OK counted as Medical Personal Electronic Devices. No MEDIF looks to be required. Contact your travel agent for further information, or Special Service Dept. on (Russia) 008-800-444-5555 (free of charge call).
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – None
In-Seat Power – Not known
Battery Power – No specific battery duration requested
Contact Airline – 72+ hours before flight time
Special Assistance no. – (Russia) 008-800-444-5555 (free of charge call)
Airline Web Links –
https://www.rossiya-airlines.com/en/
https://www.rossiya-airlines.com/en/travel-planning/category_passenger/people_with_limited_possibility/
https://www.rossiya-airlines.com/en/flight-with-us/on-board/rules-for-using-electronic-devices-on-board/
Royal Jordanian Airlines
Correct as of 1st July 2021
Grouping – oneworld
Summary – Needs 150% battery capacity compared to flight time; MEDIF form NOT required, but airline MUST be contacted 48+ hours before flight.
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – N/A
In-Seat Power – No
Battery Power – Battery duration 150% of flight time required
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.rj.com/
https://rj.com/en/info-and-tips/special-services/passenger-with-special-needs-ada
S7 (Siberia)
Correct as of 1st July 2021
Grouping – oneworld
Summary – Contact airline 48+ hours before flight. Very little information on website, but some aircraft (Airbus 320neo) may have usable power sockets. There is a “Call Us On-line” button on the bottom of the website for information.
CPAP Carriage – Free, as hand baggage.
Medical Clearance – Unclear, contact airline
MEDIF Link – Unclear, contact airline
In-Seat Power – Some classes, some aircraft
Battery Power – No information on site
Contact Airline – 48+hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.s7.ru/
https://www.s7.ru/info/faq/faq.dot?cat=before_flight&subCat=special_passengers%23kak-organizovat-perelyot-passazhira-s-ogranichennoy-podvizhnost-v-invalidnom-kresle
Sri Lanka Airways
Correct as of 1st July 2021
Grouping – oneworld
Summary – CPAP probably usable on flight, if agreed with airline; some aircraft may have usable power sockets. MEDIF form possibly required, but unclear. Airline MUST be contacted 48+ hours before flight.
CPAP Carriage – Free, as hand baggage
Medical Clearance – Unclear, contact airline
MEDIF Link – Unclear, contact airline
In-Seat Power – Some aircraft, some seat classes
Battery Power – No specific battery duration indicated
Contact Airline – 48+hours before flight
Special Assistance no. –
Airline Web Links –
https://www.srilankan.com/en_uk/uk
https://www.srilankan.com/en_uk/flying-with-us/special-assistance
https://www.srilankan.com/en_uk/flying-with-us/disability-assistance-request
https://www.srilankan.com/en_uk/flying-with-us/fleet
Grouping – Star Alliance
Aegean
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – No specific CPAP information available. “MEDIF” form doesn’t look relevant, so contact airline at least 48 hours before flight.
CPAP Carriage – Not known
Medical Clearance – Not clear on website
MEDIF Link – http://en.aegeanair.com/files/1/Content/Uploads/MEDIF-En_AegeanAirlines_version2010.pdf
In-Seat Power – Not known
Battery Power – No mention on website
Contact Airline – 48+hours before flight time
Special Assistance no. –
Airline Web Links – https://en.aegeanair.com/
https://aegeanairlines.custhelp.com/app/answers/detail/a_id/966
Air Canada
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – No medical approval needed for CPAP, but Air Canada Reservations must be contacted in advance. Maximum battery capacity is 160 watt hours and/or 8grams of lithium. Air Canada have in-seat power, but don’t like CPAPs connected to it – there may be scope for negotiation if contacted early enough, or on the plane with cabin staff.
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – N/A
In-Seat Power – May be available
Battery Power – No specific battery duration required, but maximum battery size is 160 watt hours
Contact Airline – At least 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.aircanada.com/uk/en/aco/home.html
https://www.aircanada.com/uk/en/aco/home/plan/medical-mobility/portable-battery-powered-medical-devices.html
https://www.aircanada.com/uk/en/aco/home/fly/customer-support/contact-us/contact-us-international.html%23/!country@United-Kingdom
Air China
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – No direct mention of CPAP or medical requirements, but lithium batteries and equipment can be carried as hand baggage up to 160 watt hours, suggesting CPAPs are acceptable. POCs are listed (see link). Contact airline WELL in advance, and try to negotiate.
CPAP Carriage – Free, as hand baggage
Medical Clearance – Unknown, contact airline
MEDIF Link – Unknown, contact airline
In-Seat Power – Unknown, contact airline
Battery Power – No specific battery duration required, but maximum battery capacity 160 watt hours
Contact Airline – As soon as possible when booking
Special Assistance no. –
Airline Web Links –
https://www.airchina.co.uk/GB/GB/Home
https://www.airchina.co.uk/GB/GB/info/assistance/disabilities.html
https://www.airchina.co.uk/go/2018.6-85/images/News/Portable_Oxygen_Concentrator_Onboard.pdf
Air India
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – Needs a MEDIF form at least 14 days before travel for the first journey, then a FREMEC card (frequent flyer) for future journeys. No indication of in-seat power, so the assumption is that battery power is acceptable.
CPAP Carriage – Free, as hand baggage
Medical Clearance – needs MEDIF
MEDIF Link – http://www.airindia.in/Images/pdf/Standard-Medical-Information-Form.pdf
In-Seat Power – Not known
Battery Power – No specific battery duration required
Contact Airline – At least 14 days before flight time
Special Assistance no. –
Airline Web Links –
http://www.airindia.com/index.htm
Air New Zealand
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – needs a MEDA form well in advance, and details of the CPAP, its operating voltage, and its approval for the type of aircraft – allow minimum of 14 days for this process. Batteries are also allowed, and approved in-seat-powered CPAPs are shown on the website. Very thorough.
CPAP Carriage – as hand baggage
Medical Clearance – Yes
MEDA Link – https://p-airnz.com/cms/assets/PDFs/meda-form-part1-part2-jan2016.pdf
In-Seat Power – Some classes, some aircraft
Battery Power – No specific battery duration required
Contact Airline – Minimum 14 days before flight time
Special Assistance no. –
Airline Web Links –
https://www.airnewzealand.com/
https://www.airnewzealand.co.uk/special-assistance-medical-equipment#cpap
https://www.airnewzealand.co.uk/special-assistance-medical-condition#medaforms
ANA (All Nippon Airlines-Japan)
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – Medical form NOT required, but advise ANA Disability Desk pre-flight with CPAP name, model and battery type; an “adequate” number of batteries are suggested. Website has a list of approved CPAPs for in-seat power use, and information on plug types. Very helpful.
CPAP Carriage – as hand baggage
Medical Clearance – No
MEDIF Link – No
In-Seat Power – Some classes, some aircraft
Battery Power – No specific battery duration required
Contact Airline – At least 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.ana.co.jp/en/jp/?type=e
https://www.ana.co.jp/en/jp/serviceinfo/share/assist/support/medical/cpap.html
https://www.ana.co.jp/en/jp/serviceinfo/share/assist/contact/
Asiana (South Korea)
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – CPAP can be used batteries only, advise airline on reservation at least 48 hours before flight. They request battery capacity for 150% of flight time, each battery not to exceed 160 watt hours. No doctor’s note required.
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – None
In-Seat Power – Not known
Battery Power – Battery duration of 150% of flight time required.
Individual battery capacity 160 watt hours maximum
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://flyasiana.com/C/GB/EN/index#section01
https://flyasiana.com/C/GB/EN/contents/service-and-medical-equipment
Austrian
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – Medical clearance is NOT required, but passengers should contact specialcases@austrian.com if medical devices may be used on board. CPAP must have batteries providing 150% of journey time. Austrian have in-seat power, but don’t like CPAPs connected to it – there may be scope for negotiation if contacted early enough, or on the plane with cabin staff.
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – N/A
In-Seat Power – Some classes, some aircraft
Battery Power – Battery duration of 150% of flight time required
Contact Airline – 48+ hours before flight time
Special Assistance no. – specialcases@austrian.com
Airline Web Links –
https://www.austrian.com/?sc_lang=en&cc=UK
http://www.austrian.com/Info/Flying/MedicalInformation.aspx?sc_lang=en&cc=UK
https://www.austrian.com/~/media/01FF98933DFB4F6D85EB0A7952558A16.ashx
Avianca (Colombia)
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – Says that CPAP units may NOT be used on board, but DOES allow POC machines on battery power, with 3 hours more battery than flight duration. This makes no sense, so contact the airline at least 48hours prior to flight, and try to negotiate.
CPAP Carriage – Free, as hand baggage
Medical Clearance – Not known
MEDIF Link – No information
In-Seat Power – Not known
Battery Power – Battery duration of flight time + 3 hours suggested, if applicable to CPAP
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.avianca.com/uk/en/
https://www.avianca.com/uk/en/travel-information/plan-your-trip/special-services/oxygen
Brussels Air
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – Medical info NOT required but contact Medical Assistance Coordination Service at least 48 hours before flight. CPAP must be powered by battery, up to 160 watt hour. Brussels Air have in-seat power, but don’t like CPAPs connected to it – there may be scope for negotiation if contacted early enough, or on the plane with cabin staff.
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – N/A
In-Seat Power – Some classes, some aircraft
Battery Power – No specific battery duration required, but individual batteries only 160 watt hours
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.brusselsairlines.com/en-uk/
https://www.brusselsairlines.com/en-uk/practical-information/travel-info/before-the-flight/special-assistance/default.aspx
Copa Air (Panama, Colombia)
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – POCs and CPAP can be carried and used on the flight, battery powered. Contact UK agents (+44 203 598 8036) for information at least 48 hours before flight.
CPAP Carriage – Free, as medical hand baggage
Medical Clearance – Not known
MEDIF Link – N/A
In-Seat Power – May be available, but not for medical devices
Battery Power – Journey time +3 hours capacity required
Contact Airline – 48+ hours before flight time
Special Assistance no. – UK agents +44 203 598 8036
Airline Web Links –
https://www.copaair.com/
https://www.copaair.com/en/web/us/onboard-medical-oxygen
Croatia Air
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – No CPAP information on website, but POCs are listed as battery-powered, so probably negotiable. Needs INCAD medical form with reservation. Contact airline (+385 1 66 76 555) for information at least 48 hours before flight. No UK office.
CPAP Carriage – Free, as hand baggage
Medical Clearance – Yes, with reservation
MEDIF Link – INCAD form not available on web site
In-Seat Power – Not known
Battery Power – No specific battery duration required
Contact Airline – 48+ hours before flight time
Special Assistance no. – +385 1 66 76 555
Airline Web Links –
https://www.croatiaairlines.com/
http://www.croatiaairlines.com/Contact
https://www.croatiaairlines.com/Travel-info/Special-passenger-categories/Disabled-persons
EgyptAir
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – MEDIF suggested at least 48 hours pre-flight, if in-seat power or other socket is required. MEDIF form available from EgyptAir UK offices. Batteries can also be used, no detail on website.
CPAP Carriage – as hand baggage
Medical Clearance – Probably
MEDIF Link – From EgyptAir UK offices
In-Seat Power – Some classes, some aircraft
Battery Power – No specific battery duration listed on website
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.egyptair.com/en/Pages/HomePage.aspx
https://www.egyptair.com/en/fly/special-services/Pages/special-needs.aspx
Ethiopian
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – CPAP can be used on battery power but check with airline on battery capacity required (depends on flight time). No “MEDIF” form is required, but contact airline at least 48 hours before flight.
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – N/A
In-Seat Power – Not known
Battery Power – Check with airline
Contact Airline – 48+hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.ethiopianairlines.com/AA/EN
https://www.ethiopianairlines.com/AA/EN/information/special/services-for-customers-with-disabilities
EVA Air (Taiwan)
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – CPAP users MAY need a MEDIF, contact EVA Reservations at least 48 hours before flight; CPAP must have batteries providing 150% of journey time. EVA Air have in-seat power, but don’t like CPAPs connected to it – there may be scope for negotiation if contacted early enough, or on the plane with cabin staff.
CPAP Carriage – Free, as hand baggage
Medical Clearance – Not clear from web site
MEDIF Link – May be required, contact EVA when considering booking
In-Seat Power – May be available, but not for medical devices
Battery Power – Battery duration of 150% of flight time required
Contact Airline – 48+ hours before flight time
Special Assistance no. – UK +44-20-7380-8300
Airline Web Links –
http://www.evaair.com/
https://www.evaair.com/en-gb/fly-prepare/special-assistance-and-inquiry/medical-conditions/
LOT (Polish Airlines)
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – No available information on CPAP on the website, but lithium batteries are permissible in hand baggage up to 160watt hour capacity, which is appropriate for CPAP or POC use. There is also a MEDIF Form, which might be relevant. Contact the airline at least 48hours prior to flight, and try to negotiate.
CPAP Carriage – Free, as hand baggage
Medical Clearance – Unclear on website
MEDIF Link – https://do4r85wsrjs5z.cloudfront.net/npbfucjdrhllgj/a/MEDIF_EN.pdf
In-Seat Power – Not known
Battery Power – Batteries up to 160 watt hour can be carried as hand baggage
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.lot.com/gb/en/
https://www.lot.com/gb/en/carry-on-baggage
Lufthansa
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – No pre-flight medical info required, but CPAP usage on batteries only – they suggest 150% of journey time. Lufthansa has in-seat power, but don’t like CPAPs connected to it since it may not be reliable – there may be scope for negotiation if contacted early enough, or on the plane with cabin staff.
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – N/A
In-Seat Power – Some classes, some aircraft
Battery Power – Battery duration of 150% of flight time recommended but not mandatory
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.lufthansa.com/gb/en/homepage
https://www.lufthansa.com/in/en/travelling-healthy
Scandinavian Air (SAS)
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – No CPAP information on website, but SAS will “install battery powered medical equipment” on flights. There is a MEDIF form downloadable from the Medical page. Contact airline ( +45 3848 9136) for information at least 48 hours before flight.
CPAP Carriage – Free, as hand baggage
Medical Clearance – May be required
MEDIF Link –
In-Seat Power – Not known
Battery Power – No information on website
Contact Airline – 48+ hours before flight time
Special Assistance no. – +45 3848 9136
Airline Web Links –
https://www.flysas.com/gb-en/
https://www.flysas.com/gb-en/travel-info/assistance/
Scoot
(Singapore Airlines low-cost)– Originated by SATA November 2021
Grouping – Star Alliance
Summary – CPAP can be used on aircraft battery-powered; for use during flight, your CPAP device must fit under the seat in front of you. If your device is unable to fit under the seat, you may not use it during your flight but you can still carry it on board and stow it in the overhead baggage compartment.
CPAP Carriage –Two pieces of cabin baggage, with combined weight of 10kg and 15kg for Economy and ScootPlus respectively. Regardless of class, you are only allowed one piece of the cabin bag which must not exceed dimensions of 54cm x 38cm x 23cm (total linear dimensions cannot exceed 115cm) and must fit into the overhead compartment. The other smaller cabin bag (CPAP? ) must not exceed 40cm x 30cm x 10cm and must be able to fit under the seat in front of you.
Medical Clearance – No medical clearance for CPAP use found on the web site; see summary
MEDIF Link – N/A
In-Seat power – may be available, check before booking
Battery Power – Sufficient battery power required for 150% of expected length of flight
Contact Airline – More than 48 hours prior to flight time
Special Assistance No. – Singapore +65 3138 4047 English 24hr/7-day. No UK number yet. Special assistance request form is Special Assistance (flyscoot.com)
Airline Web links –
Scoot direct to Bangkok from Gatwick! (flyscoot.com)
I need Special Assistance for my Scoot Flight. How do I Request for it? (flyscoot.com)
Shenzhen Air
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – No medical information on website – contact airline ( +86-755-95361 – English language Option 9) for information at least 96 hours before flight.
CPAP Carriage – Not known
Medical Clearance – Not known
MEDIF Link – N/A
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – 96+ hours before flight time
Special Assistance no. – +86-755-95361 – English language Option 9
Airline Web Links –
https://global.shenzhenair.com/zhair/ibe/common/flightSearch.do
https://global.shenzhenair.com/zhair/ibe/static/pages/wcm/en/07-3-3-4-2-TransportOfLithiumBatteries_en.html
https://global.shenzhenair.com/zhair/ibe/static/pages/wcm/en/07-3-6-3-ServiceForLuggage_en.html
Singapore Airlines
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – CPAP can be used, on cabin power if available, without prior notice. If CPAP is used on batteries only, each battery can be up to 160Wh – they suggest battery capacity of 150% of journey time. Singapore Airlines has in-seat power, but not in all aircraft types.
CPAP Carriage – as hand baggage
Medical Clearance – No
MEDIF Link – No
In-Seat Power – Some classes, some aircraft
Battery Power – “Suggested” battery duration of 150% of journey time, but not obligatory
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
http://www.singaporeair.com/en_UK/gb/home
http://www.singaporeair.com/en_UK/travel-information/medical-equipments/pressure-machines/
South African
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – Contact airline at least 48+ hours’ notice. A MEDIF form may be required. CPAP usage on batteries only – they suggest 150% of journey time. South African has in-seat power in Business Class so there may be scope for negotiation if contacted early enough, or on the plane with cabin staff.
CPAP Carriage – Free, as hand baggage
Medical Clearance – Not clear on website
MEDIF Link – https://www.flysaa.com/documents/51855150/0/MEDIF_NEW_Word_Updated_24.04.2014.pdf/7dfb4b29-c2ab-4944-a4e6-2e36dbf54fc2
In-Seat Power – Some classes, some aircraft
Battery Power – Battery duration of 150% of flight time recommended but not mandatory
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.flysaa.com/
https://www.flysaa.com/manage-fly/before-flying/special-assistance
Swiss Air
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – In-seat power 110v AC, 60hz in First and Business, one medical socket in Economy. Swiss Service Centre MUST be advised before flight for technical clearance, plus a medical certificate for security checks. Contact airline as soon as possible when booking, no medical form required.
CPAP Carriage – as hand baggage
Medical Clearance – Advise Service Centre
MEDIF Link – Advise Service Centre
In-Seat Power – Some classes, some aircraft
Battery Power – No specific battery duration required
Contact Airline – As soon as possible before flight time
Special Assistance no. –
Airline Web Links –
https://www.swiss.com/gb/en
https://www.swiss.com/gb/EN/prepare/special-services/health-and-travel
https://www.swiss.com/CMSContent/web/SiteCollectionDocuments/Health-and-travel/CPAP-EN.pdf
TAP (Portugal)
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – For CPAP usage call TAP Contact Centre for specific flight conditions, and complete MEDIF. No in-use information, but batteries assumed.
CPAP Carriage – Free, as hand baggage
Medical Clearance – Yes
MEDIF Link – https://www.flytap.com/-/media/Flytap/PDF/MEDIF/MEDIF_EN.pdf?la=en
In-Seat Power – Not known
Battery Power – No mention on website
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.flytap.com/en-gb/
https://www.flytap.com/en-gb/support/contacts
https://www.flytap.com/en-gb/special-needs/medical-assistance?accordionid=2
Thai Airlines
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – A MEDIF form MAY be required, at least 48+ hours’ notice, but website says “no restriction” for sleep apnoea. Contact airline or travel agent to check. CPAP usage listed as batteries only.
CPAP Carriage – Free, as hand baggage
Medical Clearance – Unclear on website, contact airline
MEDIF Link – https://www.thaiairways.com/static/common/pdf/Medif/MEDIF-FORM-2018.pdf
In-Seat Power – Not known
Battery Power – No specific battery duration required
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.thaiairways.com/en_GB/index.page
http://www.thaiairways.co.uk/en_GB/plan_my_trip/travel_information/travel_guide.page?
Turkish Air
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – 48+ hours warning required, no MEDIF required, call Contact Centre. Turkish have a list of approved manufactures on the website. For battery use, customers should have “enough” batteries for the flight duration. All classes have in-seat power including Economy (not always).
CPAP Carriage – as hand baggage
Medical Clearance – No
MEDIF Link –No
In-Seat Power – All classes, some aircraft
Battery Power – Carry as many batteries as you will need on the flight
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.turkishairlines.com/en-gb/index.html
https://www.turkishairlines.com/en-us/any-questions/carry-on-baggage/index.html
https://www.turkishairlines.com/en-gb/any-questions/can-i-use-my-own-breathing-apparatus-during-the-flight/index.html
https://www.turkishairlines.com/en-us/any-questions/seat-features-questions/index.html
United Airlines
Correct as of 1st July 2021
Grouping – Star Alliance
Summary – 48+ hours warning required to United Customer Contact Centre, to check unit suitability and advise on battery requirement if seat power unavailable (suggested, flight length +3 hours).
CPAP Carriage – as hand baggage
Medical Clearance – No
MEDIF Link – No
In-Seat Power – Some classes, some aircraft
Battery Power – Suggested battery duration of flight length plus 3 hours
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
http://www.unitedairlines.co.uk/ual/en/us/
https://www.united.com/web/en-US/content/travel/specialneeds/disabilities/customer_ventilators.aspx
https://www.united.com/web/en-US/content/contact/reservations/europe.aspx
Grouping – SkyTeam
Aeroflot
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – POCs are accepted for use on aircraft, so CPAP probably also OK. When making your request, please state the following: make and model of the device; type of disposable or rechargeable batteries the device uses; whether the device is needed constantly or periodically. Contact airline in UK on 0800 026 0033.
CPAP Carriage – Free, as hand baggage
Medical Clearance – Not known
MEDIF Link – N/A
In-Seat Power – Not known
Battery Power – See summary above
Contact Airline – 48+ hours before flight time
Special Assistance no. – UK – 0800 026 0033
Airline Web Links –
https://www.aeroflot.ru/gb-en
https://www.aeroflot.ru/gb-en/information/preparation/special_transportation/disabled?_ga=2.74902162.1042102116.1508430939-175019229.1508430939
Aerolineas Argentina
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – CPAP can be used on battery power, with battery capacity up to 100 watt hours. MEDIF should be completed for medical equipment used – contact travel agent or airline when booking at least 10 working days before flight.
CPAP Carriage – Free, as hand baggage
Medical Clearance – Yes
MEDIF Link – https://www.aerolineas.com.ar/OfficeFile/E-commerce/MedifInglés.pdf
In-Seat Power – Not known
Battery Power – No specific battery duration required, but individual batteries max 100 watt hours
Contact Airline – 10 working days plus before flight time
Special Assistance no. –
Airline Web Links –
https://www.aerolineas.com.ar/en-eu
https://www.aerolineas.com.ar/en-eu/serviciosespeciales/index/10_transport-of-people-with-illnesses-medical-cases
AeroMexico
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – POCs are covered in the Special Assistance section, so CPAP should be OK – 150% of flight time in battery capacity required for POCs. MEDIF may be required for CPAP, but website is unclear on this. Contact travel agent or airline when booking, at least 48 hours in advance.
CPAP Carriage – Free, as hand baggage
Medical Clearance – Unclear, may be necessary
MEDIF Link – Contact airline when considering booking
In-Seat Power – Not known
Battery Power – Battery duration 150% of flight time required for POC
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://aeromexico.com/en-gb
https://aeromexico.com/en-gb/travel-information/passengers
Air Europa
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – It is recommended that you notify Air Europa at the time of reservation or 48+ hours before flight time that you will be flying with medical devices on board to verify their policy. Check-in one hour before normal check-in time to allow clearance for your respirator, CPAP machine or POC.
CPAP Carriage – Free, as hand baggage
Medical Clearance – Not known
MEDIF Link – N/A
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – 48+ hours before flight time
Special Assistance no. – Contact airline on +44 (0) 871 423 0717
Airline Web Links –
https://www.aireuropa.com/en/flights
https://www.aireuropa.com/en/flights/passengers#illnesses
Air France
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – Power up to 75 watts is available in some seats and classes, otherwise batteries – contact airline 48+hours before flight through “SAPHIR” service. No MEDIF required
CPAP Carriage – as hand baggage
Medical Clearance – No
MEDIF Link – No
In-Seat Power – Some classes, some aircraft
Battery Power – No specific battery duration required
Contact Airline – 48+ hours before flight
Special Assistance no. –
Airline Web Links –
https://www.airfrance.co.uk/
https://www.airfrance.co.uk/GB/en/common/guidevoyageur/assistance/pmr_insuffisance_respiratoire.htm
China Airlines (Taiwan)
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – POCs are listed, but not CPAP. “Enough” batteries are needed to support POC equipment, and a “Medical Certificate for Air Travel” is required. CPAP status is unclear, co contact airline AT LEAST 48 hours before flight, preferably more.
CPAP Carriage – Free, as hand baggage
Medical Clearance – May be required, unclear
MEDIF Link – https://www.china-airlines.com/uk/en/Images/Medical_Information_Sheet_EN_tcm76-11249.pdf
In-Seat Power – Not known
Battery Power – “Enough” batteries for likely flight time required
Contact Airline – 48+ hours before flight time, preferably more
Special Assistance no. –
Airline Web Links –
https://www.china-airlines.com/uk/en
https://www.china-airlines.com/uk/en/fly/prepare-for-the-fly/special-assistance/index
https://www.china-airlines.com/uk/en/fly/on-board/electronic-devices
China Eastern
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – CPAP and Li-ion batteries can be carried as hand baggage, but no information on website as to use. Contact local Reservation Office 72+ hours before departure, where information should be available .
CPAP Carriage – Free, as hand baggage
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – 72+ hours before flight time
Special Assistance no. – +44 (0) 207 7935 2676
Airline Web Links –
http://uk.ceair.com/en/
https://uk.ceair.com/newCMS/uk/en/content/en_Footer/AboutMoreInfomation/201903/t20190306_3013.html
https://uk.ceair.com/newCMS/uk/en/content/en_Footer/AboutMoreInfomation/201903/t20190305_2985.html
China Southern
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – No relevant information on CPAP; best to contact airline on 0203 668 0866 or Email：flychinasouthern@csair.com
CPAP Carriage – Not known
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – Not known
Special Assistance no. – 0203 668 0866
Airline Web Links –
http://www.csair.com/en/
http://www.csair.com/en/tourguide/before_ready/special_assistance/special_passengers/index.shtml
CSA Czech Airlines
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – No information on CPAP on website, and no apparent UK office (flights from Birmingham Airport), so contact +420 239 007 112 or e-mail call.centre@csa.cz
CPAP Carriage – Not known
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – Not known
Special Assistance no. – +420 239 007 112
Airline Web Links –
https://www.csa.cz/gb-en/
https://www.csa.cz/gb-en/contact/united-kingdom-birmingham/
Delta Airlines
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – Listed CPAP machines may be used on battery, with “enough” battery capacity for the journey length. Delta do not provide “on board medical power”; this probably means there is/may be in-seat power, but it can’t be guaranteed, as medical power would be. Scope for negotiation?
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – N/A
In-Seat Power – Some classes, some aircraft
Battery Power – “Enough” battery duration is recommended for the flight length
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.delta.com/content/www/en_US/traveling-with-us/where-we-fly/destinations/featured-locations/flying-from-uk.html
https://www.delta.com/us/en/accessible-travel-services/assistive-devices-medication
Garuda Indonesia
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – CPAP Devices are accepted with a Travel clearance (MEDIF PART 1 and PART 2) acquired from Garuda Sentra Medika (GSM) Travel Clinic when you make a booking reservation, at least 48 hours before travel.
CPAP Carriage – Free, as hand baggage
Medical Clearance – Yes
MEDIF Link – Not available on site
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – 48+ hours before flight time
Special Assistance no. – Garuda Sentra Medika Travel Clinic: Telephone: +62-21-4241000 ext. 6136
Fax: + 62-21-4243227
Garuda Sentra Medika (UGD) 24 Hours: Telephone: +62-21-4241000 ext. 6103
Airline Web Links –
https://www.garuda-indonesia.com/uk/en/index.page
https://www.garuda-indonesia.com/uk/en/garuda-indonesia-experience/on-ground/special-needs/index.page
ITA Airways – (Ex Alitalia)
Originated by SATA November 2021
Grouping – SkyTeam
Summary – CPAP not mentioned on website, but POCs are accepted; MEDIF may not be required, information is unclear. Portable medical devices refers to all battery powered small electrical/electronic equipment used for medical diagnosis, treatment (CPAP?) and the monitoring of the health of passengers. Please inform ITA Airways if you need to use a device of this type, indicating the make, model and type of power supply. The Call Centre will verify the possibility of use.
CPAP Carriage – As hand bag, maximum weight 8Kg, standard hand luggage maximum dimensions. No information if it can be carried as extra free hand bag
Medical Clearance – May be required, check with airline
MEDIF Link – MODULO “A” – INFORMATIVO PER I CLIENTI CHE RICHIEDONO UN’ASSISTENZA SPECIALE SPECIALESPECIALE (itaspa.com)
In-Seat power – No information available on web site
Battery Power – Sufficient battery power required for 150% of the expected length of flight
Contact Airline – More than 48 hours prior to flight time; Module A form no more than 6 days before flight time
Special Assistance no. – +39 06 85960020 for general information from the UK in English or e-mail specialassistance@itaspa.com
Airline Web links –
ITA – Flight tickets – Domestic and international flights (itaspa.com)
Special Assistance (itaspa.com)
Hand baggage (itaspa.com)
Kenya Airlines
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – CPAP may be used on battery power (no battery capacity quoted) but airline must be advised in advance; there is a Medical Form. Contact at least 72+ hours before flight, or email kenya-airways.custhelp.com/app/enquire_new
CPAP Carriage – Free, as hand baggage
Medical Clearance – Yes
MEDIF Link – https://www.kenya-airways.com/uploadedFiles/Pages/Kenya/Prepare_for_Travel/Special_Assistance/MEDIF_Medical_Information_Form_2015.pdf
In-Seat Power – Not known
Battery Power – No specific battery duration required
Contact Airline – 72+ hours before flight time
Special Assistance no. – email kenya-airways.custhelp.com/app/enquire_new
Airline Web Links –
http://www.kenya-airways.com/uk/?langtype=1033
https://www.kenya-airways.com/uploadedFiles/Pages/Kenya/Prepare_for_Travel/Special_Assistance/special travel info.pdf
KLM-Royal Dutch Airlines
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – CPAP can be used powered by batteries and counts as additional hand baggage. No MEDIF is required, but details of the make and model of the CPAP must be given to KLM CARES 48+ hours before flight with booking reference. Some seats have power, so negotiation on the plane may be possible.
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – N/A
In-Seat Power – Some classes, some aircraft
Battery Power – No specific battery duration required
Contact Airline – 48+ hours before flight time
Special Assistance no. – Call KLM CARES on 0800-55622737 or by email: KLMCARES@KLM.com.
Airline Web Links –
https://www.klm.com/home/gb/en
https://www.klm.com/travel/gb_en/prepare_for_travel/travel_planning/physically_challenged/klm_cares.htm
https://www.klm.com/travel/gb_en/prepare_for_travel/on_board/entertainment/index.htm
https://www.klm.com/travel/gb_en/prepare_for_travel/travel_planning/special_assistance/medical_requirements.htm
Korean Air
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – POCs are covered on the website, on battery power, so CPAP should be OK, but no specific mention; a MEDIF may be needed – contact travel agent or airline when booking.
CPAP Carriage – Free, as hand baggage
Medical Clearance – May be needed, unclear on website
MEDIF Link – https://www.koreanair.com/content/dam/koreanair/en/documents/Traveling/SpecialAssistance/MEDIF Part one (Eng).pdf
In-Seat Power – Not known
Battery Power – No specific battery duration shown on website
Contact Airline – Contact airline when booking
Special Assistance no. –
Airline Web Links –
https://www.koreanair.com/global/en.html
https://www.koreanair.com/content/koreanair/global/en/traveling/services.html#travellers-with-disabilities
MEA Airlines (Lebanon)
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – No mention of OSA or CPAP on website – contact travel agent or MEA sales office at least 48+ hours before flight, or specialsvcs@mea.com.lb
CPAP Carriage – Not known
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – 48+ hours before flight time
Special Assistance no. – specialsvcs@mea.com.lb
Airline Web Links –
https://www.mea.com.lb/english/home
Saudia Airlines
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – MEDIF required for special medical assistance required, but no reference to OSA or CPAP – contact UK call centre 0371 200 4433, or travel agent or sale office when booking
CPAP Carriage – Not known
Medical Clearance – Not known
MEDIF Link – https://www.saudia.com/static_files/travel/MEDIF.pdf
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – As soon as possible before flight time
Special Assistance no. – UK call centre 0371 200 4433
Airline Web Links –
https://www.saudia.com/
https://www.saudia.com/before-flying/special-assistance/special-care/travelling-for-people-with-a-disability
Tarom (Romania)
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – No mention of CPAP on website, but electronic devices (possibly CPAP) can be used during flight. Contact travel agent or London 0208 745 5542 or E-mail: lonoffice@taromuk.co.uk or lhroffice@taromuk.co.uk
CPAP Carriage – Not known
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – As soon as possible before flight time
Special Assistance no. – London 0208 745 5542
Airline Web Links –
https://www.tarom.ro/en
https://www.tarom.ro/en/passenger-information/about-your-trip/people-with-disabilities.html
https://www.tarom.ro/en/passenger-information/about-your-trip/electronic-devices-smoking-onboard-of-the-tarom-aircrafts.html
Vietnam Airlines
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – Some CPAP information on the website, particularly for flights to the US, where 48+ hours’ notice is required.
Reservation/Ticketing:- reservation.uk@vietnamairlines.com
Customer care:- customercare.uk@vietnamairlines.com
CPAP Carriage – Not known
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – 48+ hours before flight time
Special Assistance no. – Contact Vietnam Airlines on 0203 263 2062
Airline Web Links –
https://www.vietnamairlines.com/
https://www.vietnamairlines.com/uk/en/travel-information/special-services/passengers-with-disabilities
https://www.vietnamairlines.com/vn/en/travel-information/special-services/passengers-with-medical-requirements
Virgin Atlantic
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – no MEDIF apparently required, 48+ hours’ notice to approve equipment, batteries 150% of flying time. There is laptop power in Premium Economy and above: contact Special Assistance on 0344 481 4455.
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – None
In-Seat Power – Some classes, some aircraft
Battery Power – Battery duration of 150% of likely flight time required
Contact Airline – 48+ hours before flight time
Special Assistance no. – UK 0344 481 4455
Airline Web Links –
https://www.virginatlantic.com/
https://www.virginatlantic.com/contactus/pages/comment_complaint/index.jsp
https://www.virginatlantic.com/gb/en/travel-information/special-flight-requirements/flying-with-medication-and-equipment.html
http://www.virgin-atlantic.com/gb/en/the-virgin-experience/in-flight-connectivity/laptop-power.html
Xiamen Air
Correct as of 1st July 2021
Grouping – SkyTeam
Summary – No CPAP information on website, and no apparent UK agent; Xiamen flies to Amsterdam in Europe. Contact or Online Booking Info at et@xiamenair.com
CPAP Carriage – Not known
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – When reserving flight
Special Assistance no. – Xiamen Air Service Hotlines: +86 592 222 6666(Overseas)
Airline Web Links –
https://www.xiamenair.com/en-eu/
https://www.xiamenair.com/en-cn/PassengerService/Passenger4_5.html
https://www.xiamenair.com/en-eu/PassengerService/Ground%20Service/Carriage%20of%20Passengers%20with%20Special%20Needs.html
Grouping – Non-Aligned
Aer Lingus
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – CPAP can be used with “enough” batteries for the flight. Batteries to 100 watt hour capacity but not more than 160wh, contact airline 48+ hours before flight.
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – No
In-Seat Power – Not known
Battery Power – “Enough” battery duration required, batteries of 100-160 watt hour acceptable
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.aerlingus.com/html/en-GB/home.html
http://www.aerlingus.com/travelinformation/knowbeforeyoufly/specialassistancerequests/
https://www.aerlingus.com/travel-information/baggage-information/cabin-baggage/
https://www.aerlingus.com/travel-information/special-assistance/medical-conditions/
Air Mauritius
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – CPAP on approved list can be used on board, advise airline 72+ hours before flight. MEDIF probably not required.
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – N/A
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – 72+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.airmauritius.com/index_gb.htm
https://www.airmauritius.com/otherspecialneeds.htm
https://www.airmauritius.com/mkexperience/beforeutravel/LOAmedicalequipment.pdf
https://www.airmauritius.com/contactus_gb.htm
https://www.airmauritius.com/special-assistance/medical-cases
Air Niugini (PNG)
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – No specific medical information on website. Contact airline Special Handling Desk 72+ hours before flight.
CPAP Carriage – Not known
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – 72+ hours before flight time
Special Assistance no. –
Airline Web Links –
http://www.airniugini.com.pg/
http://www.airniugini.com.pg/plan-book/special-needs-and-assistance/
Air North (Australia)
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – No specific medical information on website. CPAP can be carried with batteries. Contact airline 48+ hours before flight.
CPAP Carriage – Yes, with batteries
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
http://www.airnorth.com.au/
http://www.airnorth.com.au/sites/default/files/Airnorth Access Facilitation Plan April 2011 – 8 Carriage of medical equipment.pdf
http://www.airnorth.com.au/plan-your-trip/special-needs
Air Serbia (Etihad Partner)
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – OSA listed as medical condition, and MEDIF is required for CPAP equipment to be used on batteries. Contact UK Sales Office, phone 0203 769 5856.
CPAP Carriage – Free, as hand baggage
Medical Clearance – Yes
MEDIF Link – https://www.airserbia.com/Data/Files/MEDIF.pdf
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – 48+ hours before flight time
Special Assistance no. – UK Sales Office, phone 0203 769 5856
Airline Web Links –
https://www.airserbia.com/en-GB
https://www.airserbia.com/en-GB/medical-conditions
Air Seychelles (Etihad Partner)
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – No OSA/CPAP info found on the site, but Travel Information suggests that advance preparation is required, so contact Call Centre when considering booking.
CPAP Carriage – Not known
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – When considering booking
Special Assistance no. – Call Centre (website below)
Airline Web Links –
https://www.airseychelles.com/en
https://www.airseychelles.com/en/before-you-fly/travel-information
https://www.airseychelles.com/en/about-us/contact-us
Air Vanuatu
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – No specific medical information on website. Contact airline 48+ hours before flight; email either sales@airvanuatu.com.au or sales@airvanuatu.com.au.
CPAP Carriage – Not known
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.airvanuatu.com/
Alaska Airlines
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – Some aircraft types have seat power; no advanced notice for CPAP now required but contact airline 48+ hours before flight is recommended. Suggested 150% more battery capacity than expected flight time.
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – N/A
In-Seat Power – some classes, some aircraft
Battery Power – Battery duration of 150% of flight time “suggested”, but not mandatory
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.alaskaair.com/
https://www.alaskaair.com/content/travel-info/accessible-services/specialservices-oxygen?lid=JennWindow%3a%3aResponseLink#ventilator
Cyprus Airways
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – No CPAP information on the website; contact on +357 24 00 00 53
CPAP Carriage – Not known
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – When considering booking
Special Assistance no. – Cyprus +357 24 00 00 53
Airline Web Links –
https://www.cyprusairways.com/
https://www.cyprusairways.com/home/info/disabilities/
EasyJet (Emirates Partner)
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – No CPAP usage on the website, but CPAP with batteries does count as cabin baggage. Longest flight time is 5 hours. Contact the Special Assistance Team 48+ hours before flight on 0800 998 1130, daily 08.00 – 20.00.
CPAP Carriage – As hand baggage, with batteries
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Contact Special Assistance Team
Contact Airline – 48+ hours before flight time
Special Assistance no. – UK 0800 998 1130, daily 08.00 – 20.00.
Airline Web Links –
https://www.easyjet.com/en/
http://support.easyjet.com/case-5759
http://www.easyjet.com/en/help/boarding-and-flying/medicine-medical-conditions-and-equipment
El Al Israeli Airlines
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – seats in all classes on some aircraft types can have in-seat power (for laptops), otherwise batteries; contact airline early, and complete a “Commitment letter” before flight.
CPAP Carriage – as hand baggage
Medical Clearance – No
MEDIF Link – No
In-Seat Power – all classes, some aircraft
Battery Power – no specific battery duration required
Contact Airline – as soon as possible
Special Assistance no. –
Airline Web Links –
https://www.elal.com/en/UK/Pages/default.aspx
https://www.elal.com/SiteCollectionDocuments/Medician.pdf
https://www.elal.com/en/PassengersInfo/Useful-Info/SpecialNeeds-Passenger/Pages/Medician-Air-Flight.aspx
https://www.elal.com/SiteCollectionDocuments/Baggage/Airline-passengers-and-batteries-EN-FAQ-Jan2018.pdf
Emirates
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – Recent policy change, so medical information no longer required. In-seat power is now allowed where available. “Sufficient” battery capacity is suggested, rather than 150% of journey time
CPAP Carriage – Free, as hand baggage, additional to normal hand baggage
Medical Clearance – No
MEDIF Link – No longer required
In-Seat Power – All classes, all aircraft (June 2019); power is not guaranteed throughout the flight
Battery Power – “Sufficient” battery duration for flight time and delays suggested; or expected sleep length
Contact Airline – as a courtesy on booking, or advise staff at airport
Special Assistance no. –
Airline Web Links –
https://www.emirates.com/uk/english/
https://www.emirates.com/uk/english/before-you-fly/health/special-needs.aspx#CPAP/PAP_Devices
Etihad Airways
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – Prior medical clearance no longer required for CPAP users, minor seating restrictions. 48+ hours’ notice for Lithium batteries, battery capacity 150% of flight time. Seats with power may be available, contact airline when making reservation.
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – No
In-Seat Power – May be available, usable in-flight where available
Battery Power – Battery duration of 150% of likely flight time required
Contact Airline – 48+ hours before flight time
Special Assistance no. – UK +44 (0)345 6081225
Airline Web Links –
https://www.etihad.com/en-gb/
https://www.etihad.com/en-gb/experience-etihad/special-assistance/medical-information/
https://www.etihad.com/en-gb/manage/special-assistance/medical-assistance
Fiji Air
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – Needs MEDIF form, but CPAP can be carried as hand baggage – contact airline 48+ hours before flight.
CPAP Carriage – Free, as hand baggage
Medical Clearance – Yes
MEDIF Link – https://www.fijiairways.com/media/140051/medical-form.pdf
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.fijiairways.com/
https://www.fijiairways.com/flight-information/special-travel-needs/
Fly Dubai (Emirates Partner)
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – CPAP, as medical equipment, should be carry-on baggage, as are lithium batteries up to 100Wh;contact Customer Centre 48+ hours before flight on +971 600 54 44 45 or your travel agent
CPAP Carriage – CPAP plus batteries, as hand baggage
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – 48+ hours before flight time
Special Assistance no. – Dubai +971 600 54 44 45
Airline Web Links –
https://www.flydubai.com/en/
GOL Linhas Aereas (Emirates Partner)
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – CPAPs are accepted, if they are approved by FAA and are Lithium battery operated; no battery capacity specified. Contact call centre at least 48 hours prior to departure time.
CPAP Carriage – Free, as hand baggage
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – No specific battery duration requested
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.voegol.com.br/en
https://www.voegol.com.br/en/customer-service/customer-services-plan
Gulf Air
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – No information available on the website; 72+ hours’ notice, contact local Gulf Air office.
CPAP Carriage – Not known
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – 72+ hours notice before flight time
Special Assistance no. – https://www.gulfair.com/our-offices/office-contacts
Airline Web Links –
https://www.gulfair.com/
https://www.gulfair.com/special-assistance/medical-cases
Hong Kong Air
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – Contact Customer Service Centre at least 48 hours prior to the scheduled departure flight for advance arrangement to use any medical portable electronic device including POC, CPAP machine, respirator, or ventilator inflight.
CPAP Carriage – As hand baggage
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Contact Customer Service Centre
Contact Airline – 48+ hours before flight time
Special Assistance no. – https://www.hongkongairlines.com/en_HK/contactus/hotline
Airline Web Links –
https://www.hongkongairlines.com/en_OC/homepage
https://www.hongkongairlines.com/en_OC/disability/assistance
Iranair
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – Only 1 item of hand baggage allowed of 5kg maximum. Further hand baggage can be bought. No specific CPAP or OSA information on website. Contact your travel agent or airline direct on 0208 564 9316.
CPAP Carriage – As part of 5kg hand baggage (more can be bought)
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – When considering booking
Special Assistance no. – UK 0208 564 9316
Airline Web Links –
https://ebooking.iranair.com/Booking
https://ebooking.iranair.com/Rules/Passenger
Jet Blue (Emirates Partner)
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – CPAP can be used, with journey time of 150% battery capacity; some aircraft have seat power, but airline doesn’t accept usage (may be negotiable?). No MEDIF required. Contact Disability Assistance Line, on US 001-855-ADA-LINE (232-5463)
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – None
In-Seat Power – Some classes, some aircraft
Battery Power – Battery duration of 150% of flight time required
Contact Airline – 48+ hours before flight time
Special Assistance no. – (USA) 001-855-ADA-LINE (232-5463)
Airline Web Links –
https://www.jetblue.com/
https://www.jetblue.com/at-the-airport/special-assistance/medical-conditions/
Jet2.com
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – Trips within Europe mainly, and New York in U.S., so not much need to use a CPAP. Contact Special Assistance below to discuss CPAP carriage as extra hand baggage
CPAP Carriage – Free as part of 1 x 10kg hand bag, dimensions 56x65x25cm. Special Assistance may improve this
Medical Clearance – Not required unless needing oxygen to travel
MEDIF Link – Not required, unless usage of a POC is required
In-Seat power – No information on website, so probably not
Battery Power – No information on website, not much opportunity to use. See Special Assistance
Contact Airline – 48+ hours prior to flight, or when booking talk to Special Assistance
Special Assistance no. – 0800 408 5591 Mon-Fri 08.00 – 21.00; Sat, Sun 09.00 – 18.00
Airline Web Links –
https://www.jet2.com/
https://www.jet2.com/travel-essentials/baggage
https://www.jet2.com/faqs?topic=medical-and-special-assistance&category=carriage-of-oxygen-and-medical-equipment
Kuwait Airlines
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – 48+ hours’ notice to Special Services for CPAP use, no MEDIF required; or contact airline at 0207 412 0007.
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – None
In-Seat Power – Not known
Battery Power – No specific battery duration required
Contact Airline – 48+ hours before flight time
Special Assistance no. – UK 0207 412 0007
Airline Web Links –
https://www.kuwaitairways.com/en/Pages/default.aspx
https://www.kuwaitairways.com/en/is/
https://www.kuwaitairways.com/en/special-assistance
Norwegian Air Shuttle
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – Situation very unclear. CPAP can be carried as hand baggage, and may be used in flight, but no specific information found. Must contact Special Assistance before travel, a medical certificate might be required
CPAP Carriage – Free, as hand baggage, probably within weight limit of 10kg (15kg Premium). Suggested as “bag-in-bag”, in case hand luggage is put in hold if plane is overweight
Medical Clearance – not clear from site, contact Special Assistance
MEDIF Link – not found
In-Seat Power – not known
Battery Power – not known
Contact Airline – 48+ hours before flight time
Special Assistance no. – UK 0330 828 0854
Airline Web Links –
https://www.norwegian.com/uk/
https://www.norwegian.com/uk/travel-info/special-needs-assistance/
https://www.norwegian.com/uk/travel-info/special-needs-assistance/medical-conditions/
https://www.norwegian.com/uk/travel-info/baggage/hand-baggage/
Pegasus Airlines (Turkey)
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – No detail on CPAP or POC operation on the plane; 1 piece x 8kg hand luggage allowed; 100Wh or 160Wh lithium batteries can be carried. Website confusing, contact UK Call Centre 0 333 300 3555.
CPAP Carriage – Within approved 8kg hand baggage allowance
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Not known, but batteries of capacity between 100 – 160 watt hours can be carried
Contact Airline – when considering booking
Special Assistance no. – UK Call Centre 0 333 300 3555
Airline Web Links –
https://www.flypgs.com/en
https://www.flypgs.com/en/useful-info/info-about-flights/general-rules%23item-2095
PIA (Pakistan)
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – New website, still no CPAP information visible. Contact travel agent or sales office – LONDON, UK 0-800-587-1023.
CPAP Carriage – Not known
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – When considering booking
Special Assistance no. – UK 0-800-587-1023
Airline Web Links –
https://www.piac.com.pk/
https://www.piac.com.pk/experience/special-assistance
http://web.piac.com.pk/pia-facilitation/pia-contact/pia-contact.aspx
https://www.piac.com.pk/images/pdfs/Passenger-Health-Form_31oct.pdf
Royal Air Maroc
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – POC accepted, so probably CPAP, batteries 150% of flying time; 48+ hours before flight, contact +44 (0)207 307 5870
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – None
In-Seat Power – Not known
Battery Power – Battery duration of 150% of likely flying time required
Contact Airline – 48+ hours before flight time
Special Assistance no. – +44 (0)207 307 5870
Airline Web Links –
https://www.royalairmaroc.com/uk-en
https://www.royalairmaroc.com/uk-en/information/special-attendance
https://www.royalairmaroc.com/uk-en/preparing-your-trip
https://www.royalairmaroc.com/uk-en/information/contact-us
Royal Brunei Airlines
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – CPAP can be used with “sufficient” batteries, as free additional hand baggage. Physicians report needed 10+days before flight for conditions of use (see web page). Contact travel agent, or airline on 0207 584 6660, or the Contact Form.
CPAP Carriage – Free, as additional hand baggage
Medical Clearance – Yes, 10+ days before flight time
MEDIF Link – https://www.flyroyalbrunei.com/en/brunei/talk-to-us/contact-us/feedback/
In-Seat Power – Not known
Battery Power – “Sufficient” batteries for duration of flight, but not mandatory
Contact Airline – 10+ days before flight time
Special Assistance no. – UK 0207 584 6660
Airline Web Links –
https://www.flyroyalbrunei.com/en/united-kingdom/
https://www.flyroyalbrunei.com/united-kingdom/en/information/medical-conditions/#margin_bottom_null
Ryanair
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – Ryanair now state that CPAP may be carried as cabin baggage, but must not be used in flight. Customers wishing to bring medical equipment in “cabin baggage” must contact the Ryanair Special Assistance Line on 0871 246 0000 to receive a “cabin baggage waiver” letter for presentation at the Boarding Gate. Needs a doctor’s letter to get the waver, “significantly” ahead of travel date to get free carriage in hand baggage.
CPAP Carriage – Contact Special Assistance Line
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Can not be used
Battery Power – Can not be used. Batteries can be carried up to 160 watt hours capacity
Contact Airline – When considering booking
Special Assistance no. – Special Assistance Line on 0871 246 0000
Airline Web Links –
https://www.ryanair.com/gb/en/
https://www.ryanair.com/gb/en/useful-info/special-assistance/the-carriage-of-medical-equipment
TUI Travel
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – TUI notes that there may be different policies between using their own planes, and other carriers they may use as part of the package. Generally well-disposed to CPAP carriage and use, but we recommend contact with their Customer Welfare Team (CWT) prior to booking.
CPAP Carriage – Free of charge, but doctor’s letter recommended (see CWT) to ease passage.
Medical Clearance – No
MEDIF Link – None
In-Seat Power – No information on website (see CWT)
Battery Power – There may be restrictions on battery size and power, talk to CWT. To use in flight, CWT requests – Name of the equipment: Manufacturer: Make and model: Battery type and wattage – if applicable: Weight of the equipment. Some machinery can’t be used during take-off and landing. If you’ll need to use it during these parts of the flight, please let CWT know.
Contact Airline – When considering booking, or 48+ hours prior to departure time
Special Assistance no. – Customer Welfare Team – 0203 451 2585
Airline Web Links –
https://www.tui.co.uk/
https://www.tui.co.uk/destinations/faq/Can-I-take-a-CPAP-machine-on-my-flight?catId=261&subcatId=299&docId=953
https://www.tui.co.uk/destinations/faq/can-i-carry-my-medication-or-medical-equipment-on-the-flight?catId=261&subcatId=299&docId=959
US Airlines/American
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – 48+ hours’ notice to use CPAP during flights (on battery). Contact Special Assistance to make sure your device is approved for travel and make any special assistance travel requests. UK Assistance on 0207-660-2300.
CPAP Carriage – Free, as hand baggage
Medical Clearance – No
MEDIF Link – None
In-Seat Power – If available, power outlets may be used for medical devices.
Battery Power – No specific battery duration required
Contact Airline – 48+ hours before flight time
Special Assistance no. – UK 0207-660-2300
Airline Web Links –
https://www.americanairlines.co.uk/homePage.do?locale=en_GB
https://www.americanairlines.co.uk/i18n/travel-info/special-assistance/special-assistance.jsp?locale=en_GB&anchorEvent=false&from=Nav
https://www.americanairlines.co.uk/i18n/travel-info/special-assistance/mobility-and-medical-devices.jsp
Virgin Australia (Virgin Atlantic Partner)
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – CPAP is accepted on batteries (150% of journey time), contact VA.Medical@virginaustralia.com 48+ hours prior to flight for approval; MEDIF is required for POC, probably not for CPAP. Some planes have in-seat power at 150 watts.
CPAP Carriage – Free, as hand baggage
Medical Clearance – Probably NOT
MEDIF Link –
In-Seat Power – Some classes, some aircraft
Battery Power – Battery duration 150% of likely flight time required
Contact Airline – 48+ hours before flight time
Special Assistance no. –
Airline Web Links –
https://www.virginaustralia.com/uk/en/
https://www.virginaustralia.com/uk/en/plan/specific-needs-assistance/medical-conditions/
https://www.virginaustralia.com/cs/groups/internetcontent/@wc/documents/webcontent/~edisp/vagp-med-006.pdf
Vueling
Correct as of 1st July 2021
Grouping – Non-Aligned
Summary – No specific information on CPAP or OSAS. There is a policy for PED use which may cover CPAP on batteries; contact Customer Services on 0203 514 3971
CPAP Carriage – Not known
Medical Clearance – Not known
MEDIF Link – Not known
In-Seat Power – Not known
Battery Power – Not known
Contact Airline – When considering booking
Special Assistance no. –Customer Services on UK 0203 514 3971
Airline Web Links –
https://www.vueling.com/en
https://www.vueling.com/en/customer-services/use-of-electronic-devices-policy
Westjet (Canada)
Originated by SATA September 2022
Grouping – Non-Aligned
Summary – Web site suggests a helpful attitude towards CPAP and CPAP usage, see links below. Allowing carriage of distilled water outside the 100ml limit is very helpful for humidification, but probably a good idea to tell them when you book tickets if you’re going to use it.
CPAP Carriage – As carry-on, including any necessary distilled water (for humidifier) – see CATSA link below. Needs to meet carry-on dimensions.
Medical Clearance – No medical clearance specified on website, contact Special Assistance No. if concerned.
MEDIF Link – None shown
In-Seat Power – In-seat power at 110v available, but ‘not considered suitable’ for medical equipment. We suggest contact through Special Assistance No. to negotiate
Battery Power – ‘Sufficient’ battery power required for expected length of flight – We suggest contact through Special Assistance No. to negotiate
Contact Airline – – More than 48 hours prior to flight time.
Special Assistance no. – 0-800-279-7072 (open hours not stated on web site)
Airline Web Links –
Cheap flights from London, England (LGW) | WestJet
Flights and vacation packages | WestJet official site
Medical equipment and medication | WestJet official site
Search | CATSA | ACSTA (catsa-acsta.gc.ca)
Wizz Air
Originated by SATA September 2021
Grouping – Non-Aligned
Summary – Web site suggests a ‘Fit to Fly’ form is required if a CPAP (known on the site as an RPD – Respiratory Personal device) is being used or even carried. This may well be misinterpreted, so we strongly advise calling the Special Assistance call number well before flight time. Should in-flight CPAP usage be required, special seats are available; otherwise, a CPAP counts as medical equipment and flies in the cabin.
CPAP Carriage – As extra hand bag, maximum weight 10Kg, standard hand luggage maximum dimensions
Medical Clearance – Only if the passenger needs to use a CPAP on the journey; not for carriage of CPAP. Must be completed by physician less than 6 days prior to flight.
MEDIF Link – fit_to_fly_en_f2e5eb5d.pdf (wizzair.com) download
In-Seat Power – No information available on web site
Battery Power – Sufficient battery power required for expected length of flight
Contact Airline – More than 48 hours prior to flight time; ‘Fit to fly’ form no more than 6 days before flight time
Special Assistance no. 0044- (0)330 977-0444 24-hour for disability assistance only or e-mail specialassistance@wizzair.com
Airline Web Links –
Official Wizz Air website | Book direct for the best prices
fit_to_fly_en_f2e5eb5d.pdf (wizzair.com)
Baggage (wizzair.com)
Special assistance for disrupted flights and passengers with disabilities (wizzair.com)